Decorative vase with greenery, stacked books and bowl

SERVICES

Fix what’s underneath
the growth.

Rachel helps growth-minded teams clean up data, build better processes, and turn outreach and retention into predictable results. From CRM cleanups to AI readiness and team systems—everything works better when the foundation is right.

WHAT I DO

I work across the entire growth system—so nothing gets missed.

From strategy to systems to execution, every piece is designed to help you grow with clarity and confidence.

01

Market Evaluation & Expansion Strategy

I identify the right market, audience, and channels before you spend, so expansion starts with evidence instead of guesswork.

  • Market & competitor analysis
  • Ideal customer & positioning
  • Channel & go-to-market strategy
  • Expansion roadmap with priorities
02

Data Cleanup & CRM Organization

I clean, standardize, enrich, and structure your CRM data so your strategy rests on information you can actually trust.

  • Data audit & deduplication
  • Standardization & enrichment
  • CRM setup & segmentation
  • Reporting foundation & dashboards
03

Pipeline & Workflow Design

I build pipeline stages, follow-up cadences, and reporting around how you really sell, so deals keep moving without relying on memory.

  • Pipeline architecture
  • Stage definitions & SLAs
  • Cadences & automation
  • Forecasting & pipeline health
04

Customer Experience & Retention Strategy

I uncover why customers leave, build win-back plays, and set early-warning signals so at-risk accounts can be saved sooner.

  • CX audit & journey mapping
  • Win-back & reactivation flows
  • Loyalty & retention programs
  • Churn signals & risk tracking
05

Outreach Campaigns

I build LinkedIn, email, and phone outreach on clean data with clear messaging, sequencing, tracking, and follow-up.

  • ICP-targeted messaging
  • Multi-channel sequence design
  • Deliverability & list hygiene
  • Tracking, attribution & optimization
06

AI Readiness Prep

I prepare your data, processes, and use cases so AI supports growth instead of amplifying the mess underneath it.

  • Use case discovery
  • Data & workflow readiness
  • Tool recommendations
  • Implementation roadmap
07

Team Systems & Onboarding

I turn your workflow into documented onboarding and training so your team can run the system confidently without depending on you.

  • Process documentation
  • SOPs & playbooks
  • Onboarding programs
  • Training & accountability

HOW WE WORK TOGETHER

A simple, clear engagement process.

  1. 01. Diagnose

    We dig into your data, systems, and process to find the real bottleneck.

  2. 02. Scope

    You get a clear scope, timeline, and flat-fee proposal. No surprises, no hourly guesswork.

  3. 03. Build

    I fix the system, document it, and make sure your team can run it without me.

Better systems.
Stronger growth. Less stress.

You don’t need more tools.
You need the right foundation
so everything you do actually works.

Book a 20-minute call

Not sure where to start?

Let’s figure it out together.

Book a 20-minute call

No pressure. Just clarity.